At Nexora Solutions Ltd, we understand that trust is earned. As a consulting company working closely with business owners, executives, and teams, we recognise the importance of handling your personal and business data with the utmost care. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when engaging with our services or visiting our website.

1. What We Collect

We may collect and store the following types of information:

• Your name, email address, phone number, and business affiliation — typically when you submit a contact form or request a consultation.
• Any personal or business information voluntarily shared during discovery sessions, onboarding, or via email.
• Technical data, such as your IP address, browser type, device information, and site interaction history, collected via cookies or analytics tools.

We do not collect sensitive personal data (such as health or financial records) unless explicitly provided for a defined business purpose.

2. Why We Collect It

Your data is collected solely to provide you with an efficient, personalised consulting experience. Specifically, we may use it to:

• Respond to your inquiries and schedule meetings
• Deliver tailored consulting and coaching solutions
• Improve our website’s usability and relevance
• Send you updates about our services (only if you have opted in)

We ensure that all usage of your data is lawful, fair, and transparent, in line with the UK GDPR and Data Protection Act 2018.

3. How We Protect It

We implement appropriate technical and organisational security measures to protect your data from unauthorised access, misuse, or disclosure. Access to your data is limited only to those employees and partners who require it to provide services to you — and they are bound by confidentiality.

All communication via our website is encrypted using HTTPS protocols. Data is stored securely and retained only for as long as necessary to fulfil the purpose for which it was collected.

4. Sharing of Information

We never sell or rent your personal data. We may share it only with trusted third-party service providers (such as CRM or email marketing tools), strictly for business operations and only under signed data processing agreements.

If we are legally obliged to disclose your data, we will do so only in compliance with the law.

5. Your Rights

Under data protection laws, you have the right to:

• Request access to your personal data
• Ask us to correct or delete your data
• Withdraw consent (if applicable)
• Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been misused

To make a request, email us at [email protected].

6. Use of Cookies

We use cookies to ensure proper functionality of our site and to enhance your browsing experience. These cookies may collect anonymous usage data, but no personally identifiable information is stored unless you submit it via a form.

You can adjust your browser settings at any time to disable or delete cookies.

7. Contact Details

Nexora Solutions Ltd
58 Mark Lane, 4th Floor
London, EC3R 7NE, United Kingdom
Phone: +44 20 3985 7219
Email: [email protected]